I are already within the cellular phone for 3 several hours seeking to take care of a concern exactly where my bag was split open and my belongings lacking.
I used to be on hold with reservations various instances for extremely prolonged periods of time. A person AA reservations and just one agent instructed me it will cost me an extra $189.00 to fly out next morning then mentioned that flights were booked following working day.
So, There are many matter’s I have observed which i will Notice below, and take into account it my very own instructional venting due to the fact they don't provide the customer nicely in the slightest degree with regard to this:
When there was a few 50 percent hour to land I saw the flight attendant who saw us be guided to seat there, Mrs Fatima, she remenbered in the same moment and I contact him and he or she repeated that we actually should be there. On this instant he claimed “be sure to, don´t be concerned, I´m not fearful any longer, so you shouldn´t be concerned any longerâ€.
I have flown your airline 2 times in the final twelve months and experienced just one person that works for me to fly previous week on a non prevent flight you men can’t even obtain a non cease flight punctually.
Also counsel that each passenger put there keep on in sizing checker so all passengers are treated equitably.
we generally fly united. normally. not too long ago, on the other hand, we had the chance to purchase a Considerably reduce fare online as a result of american Airways. now i see why it had been decrease — purchaser service was atrocious, the website didn’t work adequately, and i missing out on a very good offer.
Whenever we boarded flight 556 in monte go bay today we ended up the very first persons within our section from the cabin and we noticed a backpack tucked behind row eight without particular person anywhere that it belonged to . We pointed it out to a person using an AA uniform who appeared to be a passenger and he was quite rude expressing it belongs to an AA employee and clearly I must have not been on this kind of airplane ahead of. My spouse and I feel quite uncomfortable with this kind of response from 1 of one's employees!!
i necessary to be in chicago on the aforementioned time ten:03pm and so i contacted Yet another Airways (Virgin) who had a flight leaving san francisco at 4pm arriving in chicago at ten:15pm and booked a return flight back again. i want a refund for the entire return flight plus the booked favored seat of 16F
Ps look at here I also mailed a grievance to AA through their wed site and tried to resolve this problem And that i under no circumstances got a response. Just another fictitious recreation offered you by American
I am crafting to express my disappointment with my the latest excursion. I manufactured preparations through American Airways to ensure I could use my factors and I used to be satisfied with that. I received a good cost. Resulting from an unforeseen and unfortunate safety breach at Albany Airport my flight to Norfolk was delayed two hours. We rebooked to Newport Information in lieu of Norfolk for getting there at a decent hour. Our baggage on the other hand went to Norfolk. We rented an auto and picked our baggage.Within the return flight and checked our luggage after which you can received an e mail from YOU telling us of a hold off and depending on the information YOU supplied we rebooked to the later flight.
I won't ever be use AA once more!! I booked a flight for me and my son to join our household on trip. Lengthy Tale short some thing arrived up and we've been unable to go right now. I identified as your organization with more than a months detect. Canceled the battle with cellular phone rep John; who was really polite. He didn't say just about anything about the level of demand I might be occur for canceling the flight. I named back to request with regard to the charge and I used to be told that I will be charge $two hundred by AA and $50 from the source I utilized to e-book the flight for each human being. That I might have a $15 credit for each person… I asked to talk to her supervisor and Michelle Morgan was the person I upcoming talked to. She was no help, I requested to speak to her supervisor and he or she stated that there was no one earlier mentioned her. I advised her that I was positive that there was somebody higher than her. At last she mentioned which i could head over to The shopper relations web-internet site. Again I questioned her two times for her supervisor’s identify and she or he replied shopper relations. I again instructed her I desired the title of her direct supervisor, the person that she documented to…the identify provided was Jalia Elisidi .
three) Might five at HPN we had to uncover chair…female attendant couldn't force passenger up ramp onto airplane, so he walked…..Once we arrived at ORD we had to discover chair at A further gate….
My daughter And that i flew to Barbados for my Mateâ€s funeral on Jul twenty third. We had a disservice and over the return flight, we ended up compelled to wait over an hour for just a wheelchair. It absolutely was discouraging, and as someone with cardiac health and fitness, it had been relatively Frightening.